As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. Learn more at www.ecomm911.ca

At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the

many communities that we proudly serve.

OUR VALUES

RESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATION

E-Comm 9-1-1 is seeking an experienced Director of Transformation to spearhead our strategic planning, Enterprise Project Management Office (ePMO) processes, and transformative initiatives. This is a unique opportunity to partner with E-Comm’s Chief Transformation Officer to drive innovation, enhance organizational impact, and shape the future of public safety communication in British Columbia.

We are seeking a seasoned Transformation professional with proven expertise in managing large-scale transformation initiatives. The ideal candidate will demonstrate the ability to engage effectively with senior leadership while maintaining a hands-on approach to ensure successful execution and delivery of priority projects and programs. 

Key to your success in this role will be your ability to influence decision-making, foster alignment across diverse business units, effectively communicate complex initiatives with clarity and simplicity, and secure buy-in for transformation projects.

What You’ll Do:

As the Director of Transformation, you’ll be the catalyst for change, responsible for:

• Strategic Planning & Execution: Collaborate with the Executive Leadership Team to shape long-term strategies and decide on enterprise priorities
• Stakeholder Alignment: Drive consensus among diverse stakeholders including all levels of leadership, through skilled negotiation and influence, ensuring seamless decision-making and governance
• Portfolio Management & EPMO Leadership: Enable the delivery of high-impact projects, harmonizing methodologies and processes, ensuring alignment with organizational goals and ensuring projects are sequenced in a coordinated way
• Risk Management: Manage Enterprise Risk Management process and reporting to identify, assess, and mitigate strategic risks
• Team Leadership: Mentor and lead a small team of dedicated transformation project management professionals, fostering a culture of excellence, innovation, and collaboration

What You Bring:

• A bachelor’s degree in Business, Administration, Project Management, or a related field
• 7-10 years of experience managing large-scale transformation programs, including project portfolio management in complex environments
• Proven success leading a Project Management Office (PMO) and executing enterprise-wide change
• Exceptional skills in strategic planning, stakeholder management, risk mitigation, and budget oversight
• Certification in Project Management (PMP or equivalent) is a strong asset
• A natural influencer with outstanding communication, negotiation, and analytical abilities
• Passion for driving continuous improvement and delivering meaningful results

Security Requirements:

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm.  The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

What we offer:

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary - with the opportunity for increases
• 4 weeks vacation to start
• Eligibility to participate in our Personal Time-Off Program
• 100% paid extended health and dental benefits
• Pension – employer matched contributions to Municipal Pension Plan, a defined benefits plan
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm

Vaccination Policy: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

Job Details:

• Number of positions: One
• Job status: Regular Full-Time
• Hours of work: Monday to Friday, 40 hours per week
• Wage/Salary: $150,000 to $170,000
• Department: Transformation
• Location: E-Comm Lower Mainland (3301 Pender Street, Vancouver, BC)
• Closing Date for Applications:  December 9th 2024 @ 11.59pm

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested.  If you require assistance or accommodation due to a disability, please email talent@ecomm911.ca