WHO WE ARE

As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. Learn more at www.ecomm911.ca

At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.

OUR VALUES

RESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATION

Are you a cybersecurity professional passionate about protecting critical infrastructure and supporting public safety services? E-Comm is looking for a Security Specialist with a focus on Identity & Access Management (IAM), Active Directory, and Identity Governance & Administration (IGA) to join our IT Security team.

Reporting directly the Manager, Security, you will be responsible for ensuring the integrity and security of E-Comm’s systems through expert management of Identity and Access Management, Privileged Access Management and related security functions. This includes assessing risks, securing infrastructure and applications, managing access controls and authentication systems (e.g., Active Directory, IGA), monitoring threats using SIEM tools, and coordinating incident response.

This role works cross-functionally to embed security best practices across system design, deployment, and operations while ensuring compliance with recognized security frameworks and standards.

WHAT YOU WILL DO:

• Lead and support IAM and Privileged Access Management (PAM) activities, ensuring access rights are appropriate, controlled, and compliant with internal policies and industry standards
• Design and maintain secure authentication and authorization systems using Active Directory, IGA, and PAM solutions
• Collaborate with IT teams to implement role-based access controls (RBAC), enforce least-privilege principles, and manage admin entitlements
• Conduct security risk assessments and reviews for new and existing systems, platforms, and custom applications
• Perform vulnerability assessments and coordinate remediation and patching with infrastructure teams
• Deploy and manage security tools, including Delinea, Saviynt, Sailpoint
• Support incident detection, investigation, and response efforts including forensic documentation and reporting
• Participate in tabletop exercises and Business Continuity Planning activities
• Prepare and present security documentation, risk assessments, and technical reports
• Ensure secure system configurations and monitor compliance with frameworks such as NIST, ISO 27001/2, COBIT, and ITSG-33

WHAT YOU WILL BRING:

• Degree in Computer Science, Information Security, or related field—or a combination of equivalent education and experience
• 4–6 years of progressive experience in Information Security, with demonstrated expertise in IAM and PAM
• Hands-on experience with Active Directory, IGA platforms, Privileged Access tools and SSO
• Strong understanding of identity lifecycle management, privileged session monitoring, and access request workflows
• Experience with cloud security technologies such as Microsoft Sentinel, Defender for Cloud, and Zero Trust frameworks
• Working knowledge of compliance and security standards (NIST, ISO, COBIT)
• Technical expertise with SIEM tools, endpoint protection, DLP, and vulnerability scanners
• CISSP or equivalent security certification (preferred)
• Strong analytical, problem-solving, and communication skills

SECURITY REQUIREMENTS:

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm.  The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

WHAT WE OFFER: 

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary - with the opportunity for increases
• 4 weeks’ vacation
• Eligibility to participate in our Personal Time-Off Program
• 100% paid extended health and dental benefits
• Pension – employer matched contributions to Municipal Pension Plan, a defined benefits plan
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm

Vaccination Policy: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

JOB DETAILS:

• Number of positions: 1
• Job status: Regular Full-Time
• Hours of work: Monday to Friday, 40 hours per week
• Wage/Salary: $123,000 to $150,000 depending on experience
• Employee Group: Exempt
• Department:  Technology Services
•  Location: E-Comm Lower Mainland (3301 Pender Street, Vancouver, BC)/Hybrid
• CLOSING DATE FOR APPLICATIONS:  May 19, 2025 @ 11.59pm

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested.  If you require assistance or accommodation due to a disability, please email talent@ecomm911.ca