Two Positions Available: Technology Services & Operations

Are you an experienced People & Culture Business Partner who thrives during periods of organizational and service transformation? Do you bring the confidence, credibility, and judgment needed to partner with leaders in a complex, unionized public-sector environment? If so, we want to hear from you.

Due to internal promotions, we are looking for two People & Culture Business Partners (PCBP) — one supporting our Technology Services portfolio, and one supporting our Operations portfolio. Please indicate your portfolio of interest when applying; if you are open to either, let us know and we will consider you for both.

Reporting to the Director, People & Culture, the People & Culture Business Partner (PCBP) provides strategic and hands-on human resources leadership to their assigned portfolio. This role partners closely with mid-level and senior leaders to support workforce planning, organizational change, and the effective delivery of people strategies aligned with corporate priorities. As a trusted advisor, you will support leaders through complexity and change, translating business and operational needs into practical, compliant, and people-centred solutions.

These are senior-level People & Culture roles. Candidates must possess demonstrated experience in strategic HR and people practices, and a track record of operating as a trusted advisor to senior leadership.

What you’ll do:

• Develop and maintain a strong understanding of your assigned portfolio, including business objectives, operational challenges, risks, and People & Culture requirements
• Partner with leaders to support the delivery of strategic people plans aligned with departmental and corporate priorities
• Lead or contribute to the development, implementation, and evaluation of People & Culture strategies, programs, and initiatives
• Provide expert advice and guidance to mid-level and senior leaders on workforce planning, organizational design, performance management, employee relations, career development, and compensation
• Support leaders through organizational change, including organizational design, evolving service delivery models, and system or process changes, ensuring consistency in approach and messaging
• Translate business requirements into effective People & Culture practices that support engagement, capability, and retention
• Provide ongoing coaching and guidance to people leaders, supporting leadership effectiveness and team development
• Partner with People & Culture Centres of Excellence and the Data & Analytics team to leverage insights and data in support of short- and long-term people strategies
• Build and maintain effective working relationships with leaders, employees, union representatives, and People & Culture colleagues
• Research, analyze, and prepare reports, recommendations, draft policies, and other materials related to People & Culture programs, practices, and initiatives
• Maintain current knowledge of legislation, best practices, and emerging issues relevant to your assigned workforce

What you’ll bring:

• Demonstrated experience in strategic HR and people practices at a senior level, with a track record of advising and influencing senior leadership
• A diploma or degree in Human Resources, plus a minimum of seven (7) years of progressive and/or senior human resources experience in a unionized environment, or an equivalent combination of education and experience
• CPHR designation or working toward a recognized HR certification (considered an asset)
• Demonstrated experience in a Human Resources Business Partner or senior HR Generalist role supporting complex portfolios
• Experience working in a unionized environment is essential
• Strong knowledge of employment legislation, collective agreements, and HR practices related to recruitment, performance management, attendance management, workforce planning
• Excellent collaboration, communication, and influencing skills, with the ability to work effectively with technical and corporate leaders
• Sound analytical, problem-solving, and decision-making skills, supported by strong judgment
• Proven ability to manage competing priorities, work independently, and adapt to changing demands
• High level of professionalism, discretion, and confidence when handling sensitive and emotionally charged matters
• Strong technical skills, including experience with HRIS systems and standard business software applications

SECURITY REQUIREMENTS:

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm.  The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

WHAT WE OFFER:

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary - with the opportunity for increases
• 4 weeks’ vacation to start
• Eligibility to participate in our Personal Time-Off Program
• 100% paid extended health and dental benefits
• Pension – employer matched contributions to Municipal Pension Plan, a defined benefits plan
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm

JOB DETAILS:

• Number of positions: 2
• Job status: Regular Full-Time
• Hours of work: Monday to Friday, 40 hours per week
• Wage/Salary: $125,000 - $140,000
• Employee Group: Management
• Department: Operations
• Location: E-Comm Lower Mainland (3301 Pender Street, Vancouver, BC) - current hybrid arrangement involves two days per week onsite at our Pender Street location
• CLOSING DATE FOR APPLICATIONS: Friday August 14, 2026 @ 11.59pm

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested.  If you require assistance or accommodation due to a disability, please email talent@ecomm911.ca